October 15, 2016 - Samsung Galaxy Note7 devices prohibited from all flights

In response to a Transport Canada safety bulletin, Samsung Galaxy Note7 devices are prohibited from all Canadian North flights, effective immediately.

Your safety is ALWAYS our #1 priority. These devices have been classified as dangerous goods due to numerous reported incidents of them catching fire or exploding. This means that they cannot be transported as checked or carry-on baggage or within cargo shipments on any of our flights.

For more information on the Samsung Galaxy Note7 recall, please visit www.samsung.ca.

Further details from Transport Canada can be found at http://news.gc.ca/web/article-en.do?nid=1138399.

If you have any questions, please speak with a Canadian North Customer Service Agent or contact us at 1.800.661.1505.

Thank you for your cooperation.