Up Here - January/February 2006

Up Here - January/February 2006

Up Here: Explore Canada's Far North is a magazine about the people, the land and the stories of the North. To learn more, visit www.uphere.ca.

Scroll down to read the articles in the latest issue of Canadian North's official in-flight magazine, now online.

Hammish Tatty Receives Young Entrepreneur Award

Congratulations to Hammish Tatty for winning the Young Entrepreneur Award from the Business Development Bank of Canada. This award is bestowed on one person from each territory/province annually. Hammish is the owner of M & T Enterprises, Canadian North’s ground handler in Rankin Inlet. “The M & T staff have a lot of experience handling different types of cargo and it’s great to be able to rely on them to get the job done right,” says Randy Miller, Canadian North’s Rankin Inlet Customer Service Manager.

Hammish is credited for the expansion of the company and his operating success, innovation, involvement in the new economy and ongoing community support.

M & T Enterprises also delivers fuel to most of Rankin Inlet, they off-load barges and aircraft, haul gravel, remove snow and they are involved in expediting for exploration companies and hauling materials overland in the winter, from Churchill to the Kivalliq.

Are you a Frequent Flyer?

Aurora Concierge is a new level of service exclusively available for our most frequent flyers – those who fly at least twelve round-trips per year.

Aurora Concierge members enjoy special services such as:

  • Direct access to our Aurora Concierge Help Desk for assistance with special requests
  • Priority check-in at Yellowknife, Edmonton and Calgary airports
  • Additional bag allowance
  • Priority boarding
  • Complimentary in-flight beverages
  • Ticket change fee waiver
  • Personalized membership card and baggage tags

If you have any questions regarding this program or your membership please contact Cleo Bromley at (867) 669-4020.

Strings Across the Sky

What began as a revival of traditional fiddling in the Arctic has become a rich life skills program for students across Canada. Many years ago, when seamen would spend their winters locked into the northern ice, they shared the bright, infectious sound of their fiddles with their aboriginal hosts. A new northern tradition was born and soon every community in the Western Arctic boasted at least one fiddler.

When Andrea Hansen of the Toronto Symphony Orchestra first toured northern Canada in 1988, she was dismayed to find that fiddling was becoming a lost art. She wondered why this was so and discovered local music lovers with similar concerns. Together they shared a dream to keep fiddling alive in the north and so Strings Across the Sky (SATS) was born. From the very start, Canadian North offered Hansen and her team of instructors free flights three times a year, enabling them to spread their fiddling magic across the north. Free cargo services provided by Canadian North helped her deliver over 200 donated violins to the seventeen northern communities participating in her program.

“Canadian North is proud to support music and the arts in northern Canada,” says Tom Ruth, President of Canadian North. “Strings Across the Sky is a vibrant program that promotes personal achievement and goal setting. These are the building blocks to self-esteem and ultimately, strong communities.”

Hansen has witnessed fiddling’s transformative power many times over and she is not alone. Parents notice improvements in their children’s motor skills, co-ordination and concentration. Some children experience a profound sense of appreciation for the first time in their lives.

“The violin has been my passport to the world,” says Hansen. “I want to share this learning opportunity with as many children across Canada as I can.” For more information about SATS, please check out their website, www.stringsacrossthesky.ca.

Much thanks to Brenda Dragon & Jamie Bastedo for assistance with this article.

Behind the Curtain of Aurora Class

Ever wonder what’s behind the curtain of our Aurora Class Service? Aside from the newly designed interiors, the hot towels and spectacular meals, to build a truly world class in-flight service for every single Canadian North customer, you need to have qualified people to provide that service. Canadian North’s in-flight crew is constantly kept current on company and aviation safety standards.

Flight attendants must successfully complete the on-line training program before moving into the ground school training where candidates receive in-depth instruction on the roles and responsibilities of flight attendants, including cabin evacuations and all emergency procedures.

In-flight training instructors, Darren Lamoureux and Joyce Hansen, teach and prepare the new flight attendants with the goal of successful line indoctrination evaluations, which is the final requirement for qualifying as a flight attendant.

Our pilots must also complete ground school training before going on to flight simulator school. Under the direction of Dale Clarke, Canadian North’s pilot trainer, these already experienced pilots, go through a course in aircraft pilot proficiency before they are ready to do their test landings and take offs, as well as their own line indoctrination evaluations.

In order to continually provide innovative training to our staff the trainers participate in seminars that demonstrate the latest teaching methods and practices. Canadian North has developed and fine-tuned its training process over the years so that all members of our team can work smoothly together. Since last fall, Canadian North has graduated two classes of flight attendants, a group of pilots and a team of customer service agents.

This latest group of new employees have joined an experienced group of people who pride themselves on providing premier everyday Aurora Class service. We trust you will enjoy meeting them during your travels with Canadian North.