IMPORTANT INFORMATION FOR REGULAR CANADIAN NORTH CARGO CUSTOMERS
Changes to the Transport Canada Air Security Program
Effective October 17, 2016, Transport Canada will implement changes to its Air Cargo Security Program to expand the air cargo Secure Supply Chain.
These changes will impact how the supply chain and air freight is kept, and remains, secure.
Move it quickly, move it safely, every step of the way from coast to coast to coast. That's the promise of Canadian North Cargo. We know that Northern communities rely on air cargo, and they can depend on us to make the big job of transporting goods around the north quicker and easier.
Call Canadian North toll free at 1-866-663-2223 for pick-up and delivery anywhere in Canada.
For a list of Canadian North Cargo addresses and phone numbers, click here.
Canadian North has important connections. In addition to our own network of expert air and ground transport, we work with a select group of trusted Northern service partners to maximize connections in order to get the job done. For more, visit Our Partners.
Transport Canada requires any person or company not having a Canadian North Cargo Account or shipping on a regular basis to complete an Unknown Shipper Verification and Release form prior to tendering cargo for air transportation. Picture identification is required.
Shipping gifts and other wrapped parcels
Transport Canada regulations state that all packages we accept must be secure before being loaded onto our aircraft. In order to make sure that your shipment is secure, our agents are required to verify all of the pieces in it. Since they will have to open your package to do this, please do not wrap any of your boxes in wrapping paper and/or seal them with tape.
Canadian North has established cut-off times to ensure on-time performance of our scheduled flights and prompt delivery of your cargo:
- Domestic Cargo - 90 minutes to 2 hours prior to scheduled departure*
- Dangerous Goods - 24 hours prior to scheduled departure
Cut-off times for pickups within the City of Edmonton (Monday to Friday):
- NORTHEAST Edmonton - 12:30 pm
NORTH of the N. Saskatchewan River and EAST of 127 Street NW
- NORTHWEST Edmonton - 1:30 pm
NORTH of the N. Saskatchewan River and WEST of 127 Street NW
- SOUTH Edmonton - 2:30 pm
SOUTH of the N. Saskatchewan River
* Varies by commodity type. Please contact your local cargo office for details.
Pickup and Delivery of Dangerous Goods
Canadian North does not currently provide for pickup of Dangerous Goods at any of our locations. Dangerous Goods shipments must be tendered directly to our local facilities.
Also, please note that Canadian North does not provide delivery of Dangerous Goods in the following locations:
- Rankin Inlet