Carry-on Luggage

Central Luggage 1-888-713-3101 Hours of operation: 0600 - 2100 MST.

Click here to access the Luggage Declaration Form

Carry-on Baggage Allowance

Each passenger is allowed to bring up to one (1) piece of carry-on baggage on board

  • The maximum dimensions must not exceed 23 cm x 41 cm x 57 cm (9" x 16" x 22.5"),
  • The maximum weight must not exceed 10 kg (22lbs)

If the carry-on baggage exceeds the above limitations, or will not fit into the sizing device at the check-in counter or the template mounted in front of the x-ray machines, it is considered too big and must be checked as checked baggage. Checked baggage charges may apply.

When baggage is carried on board the aircraft, it must be stored within access of the passenger either under the seat directly in front of them or in the overhead compartment above them. Baggage must be safely stored at all times, including takeoffs and/or landings or when requested to do so by a member of the cabin crew for safety reasons.

Canadian North may require that proposed carry-on baggage be checked as checked baggage due to space limitations in the cabin of the aircraft. Checked baggage charges may apply.

One (1) of the following small personal items will be accepted in addition to the above carry-on baggage allowance, provided the depth does not exceed 12 cm/5 in:

  • One briefcase
  • One laptop type computer
  • One purse
  • One garment bag

Interline flights

Passengers travelling on Interline flights will be subject to the baggage policies, fees and rules of the airline which appears as the first flight on their ticket.

Please refer to the operating carrier's website to review the applicable baggage policies, fees and rules.

Special Considerations

Cremated Human Remains

Canadian North will accept cremated human remains as long as the carry-on luggage allowance is not exceeded and providing they are stored in an urn, cardboard or wooden box (with a tight-fitting lid to ensure no spillage) that can be security screened. A copy of the death certificate and cremation certificate must be shown to both the check-in agent and security screening personnel. Passengers going through pre-board screening with a cremation container will be asked to place it in a specially designed bin so that it can be screened using x-ray technology. You can visit www.catsa.gc.ca or call 1 800 O-Canada for more information.

Crutches

Most crutches have a mechanism for shortening by means of loosening of butterfly nut or bolt or other means, enabling them to be stowed and accessible from the overhead bin.

Dry Ice

Passengers are allowed a maximum of 2.5 kg (5.5 lb.) of dry ice per passenger in carry-on baggage.
The package must be marked "Dry Ice" or "Carbon Dioxide Solid" and must also include the net weight (of 2.5 kg or less).
The package must be in good condition, leak-proof and vented to permit the release of carbon dioxide gas.

Live Animals

Live animals will be accepted as carry-on luggage (PETC) with a service charge of $50.00 (plus GST/provincial taxes) each, provided the following is met:

  • Minimum 48 hours advance notice is required, and is subject to space availability. Applies to flights operated by Canadian North only. Passengers must make direct arrangements with other carrier if transferring to another airline.
  • Passengers cannot purchase an extra seat for PETC and pets accepted in the cabin cannot be strapped into a seat. Passengers with pets must not be seated at the bulkhead or in an exit row.
  • Animals must be harmless, inoffensive, odourless, and require no attention during transit. Animals cannot be removed from kennel at any time while onboard the aircraft.
  • Acceptable animals include small domestic dogs and cats, birds, rabbits, hamsters, guinea pigs, gerbils, hedgehogs, and chinchillas. All other types including reptiles, snakes, lizards, turtles, rats, mice, ferrets, and weasels are not permitted and must be referred to Canadian North Air Cargo.
  • Animals must be contained in a passenger supplied kennel which is large enough for the animal to stand in a natural position, turn around and lie down. The kennel must be able to fit under the aircraft seat (23 cm x 41 cm x 57 cm/9" x 16" x 22.5") and provide good ventilation from two or more sides, with a leak-proof bottom. Hard-sided plastic and soft-sided kennels will be accepted. Cardboard boxes will not be permitted.
  • Kennels may carry 2 dogs or 2 cats (must be the same species) only if they are between 8 weeks to 6 months and they must be small enough to fit in 1 kennel with adequate ventilation and room to move about. Dogs and cats over 6 months old must be in individual kennels. Multiple compatible birds of any age may fly together provided there is adequate room to move about.
  • Passengers will be permitted one cabin kennel as part of their carry-on allotment. However, there is a limit of five (5) kennels accepted as PETC on any given flight. This does not include any service animals that may be on board.

Strollers and Bassinets

A stroller or bassinet may be accepted as cabin luggage provided it can be stowed in an approved compartment*.
• Strollers and basinets are not generally considered part of a customer's carry-on allotment, but depending on the size and space available in the cabin, they may be carried onboard.
• Umbroller type strollers exceed the maximum size of cabin luggage but will be allowed provided that:
o It's the basic model, without a sunroof or carry rack, and can be folded;
o Dimensions do not exceed 15 cm x 15 cm x 100 cm (6" x 6" x 40")
o The passenger has been given a window seat, not in emergency exit row.
If it is not possible to meet the criteria for carry-on, the stroller or basinet will be accepted as checked luggage. See Checked Baggage policy for further details.

Wheelchairs

A wheelchair will be accepted as luggage or freight*.
* Space permitting, a fully collapsible wheelchair and/or a fully collapsible walker may be accepted as Carry-On Luggage.

Medication and Medical Equipment as Carry-On Items

Canadian North recommends required medications are packed as carry-on baggage for access during flights. To facilitate airport screening, please ensure all medication has a professionally printed label identifying the medication name and either the manufacturer or dispensing pharmacy name. Any documentation, such as a prescription supporting the need for the medication, is also recommended. Prescription medication is exempt from liquid restrictions, but must be presented separately from your carry-on baggage at a security screening checkpoints.

Note: Canadian North employees are not allowed to administer medication. If you require medication during flight and are unable to self- administer, you must travel with an attendant.

Continuous Positive Airway Pressure (CPAP) devices:

CPAP devices such as sleep apnea machines are permitted as carry-on baggage. Distilled water used by these devices are exempt from the security liquid restrictions. Documentation to support medical needs or condition is not required; however, if passengers feel that it would help ease their screening, it should be presented to the screening officer.

Dry or Non- Spillable Battery Acceptance for Carry-On:

Dry cell alkaline, nickel metal hydride (NiMH) and Nickel Cadmium (NCad) batteries are all accepted as carry on provided they are 12 volts or less and no greater than 100 watt hours (Wh).

Implanted Medical Devices:

Passengers with radio-isotopic cardiac pacemakers or other implanted medical devices may wish to consider medical device identification to present at security screening checkpoints.

Lithium Cells/ Battery Acceptance for Carry-On

Lithium cells or batteries (sometimes abbreviated as Li-on batteries) fall into two broad categories:

  1. Lithium ion (or polymer) batteries or cells: generally re-chargeable and cannot exceed a watt hour rating of more than 100Wh. Individual cells cannot exceed 20Wh.
  2. Lithium metal batteries: generally non-rechargeable and contain metallic lithium. Cannot exceed a watt hour rating of more than 100wh or 2 grams of combined metal lithium content. Single metal cells cannot contain more than 1 gram of lithium metal content.

Larger Lithium Batteries Installed in Medical Devices

Some medical devices contain larger lithium batteries- these may be accepted if they are installed in the medical device and only if they do not exceed the maximum allowances based on the type of battery. These types of batteries must be labelled appropriately with their rating and a Class 9 DG label:

- Installed ion or polymer lithium batteries: Cannot exceed 160Wh (watt hours)
- Installed metal lithium batteries: Cannot exceed 8 grams of metal lithium content.

Requirements and Restrictions for Installed and Spare Batteries used in Medical/Mobility Devices:

All batteries are categorized as dangerous goods and have stringent packaging and handling requirements in order to be accepted in medical devices as carry-on items or as individual carry- on items.

- Batteries should always be purchased from a reputable source (not counterfeit) and should not be defective for transport.
- Exposed posts should be taped or protected against short-circuiting.
- All spare batteries must be transported in carry- on luggage only and are not permitted in the baggage hold.
- Most batteries marketed to consumers are below 100 watt-hours but can vary based on the type and power. Batteries in medical devices may be a higher power. Always consult the battery, package or manufacturer to determine the watt hour rating of the lithium battery that powers your device to ensure it can be safely accepted on board the aircraft.

Small carbon dioxide gas cylinders: Small carbon dioxide gas cylinders worn for the operation of mechanical limbs, as well as spare cylinders of a similar size are permitted as carry-on items.
Please note: As of January 1, 2015 metal lithium batteries or cells will not be permitted in cargo on an aircraft unless they are packed or contained within equipment.

Spare Batteries and Packaging Requirements
A maximum of 2 spare lithium or dry (non-spillable) batteries per passenger may be accepted as carry-on items providing they meet the carry-on conditions noted above.

- Never pack spare lithium batteries in your checked baggage.
- Spare batteries must be in packaging that completely encloses the battery such as the original retail packaging or sealed blister packs.
- Spare batteries must be individually protected to prevent short circuit and unintentional activation. Insulate the terminals by taping over exposed terminals and wrap the batteries in a separate plastic bag or protective pouch.
- Don't let a loose battery come into contact with other metal objects (e.g. coins, keys, or jewelry).
- Take steps to prevent crushing, puncturing, or putting a high degree of pressure on the battery, as this can cause an internal short-circuit, resulting in overheating and safety hazards.

Syringes, hypodermic needles and bio-injectors:

Are permitted in carry-on luggage for personal use. The needle guard must be in place and you must have the associated medication with you. It is recommended you also bring documentation that supports your medical condition as it may be requested at a security screening checkpoint. Please note: Sharp disposal containers are not available on Canadian North aircraft.

Thermometers:

One small medical mercury thermometer is permitted in carry-on baggage, providing it is for personal use, and is packaged appropriately as detailed below.
Note: A mercury barometer may be carried by a representative of a government weather agency or similar official agency providing the check in agent is advised this item is being transported in carry-on.
- The thermometer or barometer must be packed in strong outer packaging within a sealed inner lining or bag that is both leak-proof and puncture proof.
- Passengers transporting either thermometers or barometers must advise the check-in agent as these items are considered dangerous goods.

Wet, Spillable Battery Acceptance Requirements for Carry-On:

Wet, spillable batteries may not always be labeled as such, but the label will also not specify that the battery is a dry non-spillable, gel cell, absorbed glass mat or sealed lead acid battery.
Canadian North does not accept spillable batteries as carry- on items.
These types of batteries that power wheelchairs and other mobility devices can be accepted as checked luggage if special handling requirements are met. See Special Needs/ Mobility Devices for more information.

Bear spray and bear bangers are prohibited from all Canadian North flights

Small lithium battery-powered vehicles are not accepted in either checked baggage, carry-on baggage or cargo due to safety concerns associated to the lithium batteries that power them. Vehicles not accepted include hoverboards, electric skateboards, airwheels, mini-Segways and balance wheels.

Portable Electronic Devices

Approved Portable Electronic Devices

Certain portable electronic devices are permitted on Canadian North aircraft as carry-on items, providing they meet the carry-on size and weight limitations and safety restrictions.

The following battery operated electrical devices that do not transmit an intentional signal are permitted on board and can be operated by passengers except during take-off, climb, approach, landing and during safety briefings:

  • CD/MP3/MP4 and other music devices
  • Laptop computers1
  • DVD players
  • Electric shavers
  • E-Readers
  • Hearing aid
  • Heart pacemakers (Including those with radioactive power)
  • Medical portable electronic devices that meet testing standards2
  • Palm pilots and other personal digital assistant
  • Personal life support equipment
  • Pocket calculators (without printers)
  • Portable T.V's and other multi-media players
  • Portable audio/video recorders
  • Video gaming devices and entertainment systems

Using approved Portable Electronic Devices (PEDs) on board Canadian North aircraft

Approved portable electronic devices may be used at various times during your flight, depending on the type of aircraft you are travelling on:

Boeing 737-200 and 737-300 aircraft

  • Cell phones may be used once on board (prior to the door closing) and while taxiing in after landing.
  • Cell phones and other handheld portable electronic devices may be used while taxiing out, and during take-off, climb, approach and landing, provided they are set to “flight” (non-transmitting) mode and are used without headsets/earbuds.

Bombardier Dash 8 aircraft

  • Cell phones may be used once on board (prior to the door closing)
  • Cell phones and all other portable electronic devices must be powered off during take-off, climb, approach, landing and while taxiing in after landing.

Flight crew members will provide further instructions regarding the safe use of personal electronic devices while you are on board the aircraft. 

If you have any questions regarding transporting or using your personal electronic device on board Canadian North aircraft, please speak with a Flight Attendant or Customer Service Representative.

Non- approved Portable Electronic Devices

The following devices will be accepted as carry- on items if they meet size and weight restrictions but they are NOT allowed to be operated at any time on-board Canadian North at this time because of potential signal interference with the aircraft's highly sensitive communications, navigation, flight control and electronic equipment:

  • Bluetooth-enabled devices
  • AM/FM radios
  • CB radios
  • Portable 2-way radios or pagers
  • Printers and computer peripheral devices that transmit signals
  • Wireless Mouse devices
  • Radio controlled or remote controlled toys
  • Any other equipment the Captain suspects will interfere with the safe operation of the flight

1 Laptop computer or electrical item will need to be removed from its carrying case at security screening checkpoints, before being X-rayed.

2 Medical portable electronic devices (MPEDs) such as automated external defibrillators (AEDs), sleep apnea machines, etc. should be designed and tested in accordance with section 21, Category M, or RTCA/DO-160, current edition and may be used onboard the aircraft during the entire flight.