Checked Luggage Allowance
Canadian North allows 2 pieces of checked luggage per customer as a free baggage allowance. Each of those 2 pieces must conform to the following:
Maximum Weight - 70 lbs (32 kg) each
Maximum Size - 62" (158 cm) each (the sum of the height, width and depth)
- Aurora Concierge customers are permitted 3 pieces each when travelling on flights operated by Canadian North (note - the extra piece is not permitted when travelling on flights operated by our partner airlines)
- Duffel/B4 bag, up to 80" (203 cm), will be permitted in lieu of 2 pieces of regular checked luggage
- If any single piece of luggage is over 100 lbs (45 kg) or if its size is over 115" (292 cm), it will not be accepted for carriage as checked luggage. Please make arrangements to ship through your local Canadian North cargo office by calling 1-800-663-2223
- Children will receive the same free allowance as adults regardless of fare type. Infants travelling without a ticket will only be allowed 1 piece. Customers travelling with an infant will be allowed a collapsible stroller or other baby carrier or device in addition to the allotted free allowance.
In the unlikely event that your luggage has been delayed, you should file a report with the baggage services agent(s) upon arrival at your final destination. These agents will provide you with a contact number where they can be reached for follow-up.
For select luggage claims, our Airport Customer Service or Central Baggage Services agents may request that you complete our Baggage Declaration Form.
For any inquiries regarding delayed luggage or other luggage claims, you may also call our Central Baggage Office.
- Bicycles will be assessed a service charge of $75.00 (plus GST and provincial taxes) and will not be included in determining the free luggage allowance. Bicycles must have handlebars fixed sideways and pedals removed before acceptance.
- Fishing equipment will be accepted as checked luggage and will be included in determining the free allowance, and when in excess each item will be subject to the excess luggage charge for a single piece. For the purpose of this provision, one item of fishing equipment is defined as two rods, one reel, one landing net, one pair of fishing boots (all properly encased) and one fishing tackle box whether or not presented as a single piece.
- Golfing Equipment will be accepted and included in determining the free luggage allowance, and when in excess each item will be subject to the excess luggage charge for a single piece. One item of golf equipment is defined as one golf bag containing not more than 14 golf clubs, 12 golf balls, and one pair of golf shoes.
- Ski Equipment will be accepted and included in determining the free luggage allowance. Any oversize fees will be waived; however overweight fees will apply when applicable. When in excess each item will be subject to the excess luggage charge for a single piece. One item of ski equipment is defined as two skis, poles, boots and helmet, or one snowboard, boots and helmet, or (up to) two water skis whether or not presented as a single piece. All ski equipment must be properly packed for shipping.
- Live animals accepted as checked luggage (AVIH) will be assessed a service charge of $100.00 (plus GST and provincial taxes) each and will not be counted as part of the passenger's free allowance. The following conditions must be met:
- Minimum 24 hours (prior to scheduled departure) advance notice is required, and is subject to space availability.
- It is reccomended by Canadian North that passengers travelling with an animal as checked luggage should check in a minimum of 60 minutes prior to departure to allow time for proper and safe handling.
- Animals must be harmless, inoffensive, odorless, and require no attention during transit. They must be contained in a passenger supplied kennel or container subject to inspection and approved by Canadian North. The kennel must be large enough for the animal to stand in a natural position, to turn around and to lie down. Cardboard boxes, soft based and wire kennels or containers will not be accepted.
- Total weight of animal(s), including kennel, must not exceed 182 lbs (83 kg). All AVIH exceeding this weight must be shipped as cargo.
- Limit of two (2) containers allowed per passenger, however this may be further restricted based on aircraft type. All kennels will be measured to ensure within allowable size/dimensions for each aircraft type:
- B737 and Dash 8 - 27" W x 40" D x 30" H (extra large kennel)Total weight of animal(s), including kennel, must not exceed 182 lbs (83 kg).
- A maximum of 2 adult animals, use to cohabitation, may be shipped in the same kennel/container. Maximum of 3 animals from the same litter, up to 6 months old, permitted in the same kennel.
- Females in heat, or with suckling young, and weaned puppies under 8 weeks old will not be accepted.
- Interlining of live animals will not be permitted.
- Please note - live animals may not be accepted as checked luggage if your travel includes a codeshare flight (Click here for information on codeshare flights.)
Please see the Carry-on Luggage Policy for applicable charges when live animals are accepted as carry-on (PETC) baggage.
Special Items as Luggage
Cremated Human Remains
Canadian North will accept cremated human remains as checked luggage provided they are properly packed with a signed Limited Liability tag. A copy of the death and cremation certificates must be shown to the check-in agent.
It is illegal and extremely dangerous to pack hazardous materials in/as checked luggage. However, certain exceptions have been made to allow some restricted articles that are used everyday to be transported by passengers.
Passengers will be allowed to check luggage containing perishable items of a non-hazardous nature packed with carbon dioxide, solid (dry ice) provided the package permits the release of carbon dioxide gas. There is a maximum limit of 2 kg (4.4 lb) of dry ice per passenger.
Firearms and Ammunition
Unloaded firearms can be accepted as either checked luggage or cargo and should be in a locked, hard-sided case. Bolt action firearms must have the bolt removed and packed separately. The passenger is required to sign a FIREARMS tag (AS 030) indicating that the firearm is unloaded and acknowledging the passenger’s responsibility under the criminal code.
Only ammunition in Division 1.4S as defined in the IATA Dangerous Goods Regulations, weighing less than 11 lbs (5 kg) per person will be accepted for carriage as checked luggage only provided it is packed securely, preferably in the manufacturer’s original container or in a container specifically designed for the carriage of small arms ammunition.
Ammunition weighing more than 11 lbs (5 kg) but less than 55 lbs (25 kg) will be accepted as cargo only and must comply with the provisions of the dangerous goods regulations and be documented as such. Ammunition other than 1.4S or ammunition with explosive or incendiary projectiles will not be accepted as either checked luggage or cargo.
For purposes of definition, “game" means the carcass or any part of the carcass i.e. horns or hunting trophies including the skin/fur of any wild or domestically raised fur bearing animal, or wild fowl/birds.
Game as defined above will not be accepted as checked luggage. Please make arrangements to ship through your local Canadian North cargo office by calling 1-800-663-2223. Whenever possible, advance arrangements should be made to avoid delays in shipping.
Exception: fresh/frozen meat or fish will be accepted as checked luggage, and will be included in determining the free allowance and when in excess each item will be subject to the excess luggage charge, provided that the item is properly packaged to prevent any leakage of blood or other fluids, and the customer has completed a Limited Liability Tag.
Under certain conditions, strollers may be accepted as either checked or carry-on luggage. If accepted as checked luggage, a stroller would be excluded from any excess luggage calculations.
One walker per passenger will be accepted free of charge. Walkers, like wheelchairs, are never included when assessing the number of pieces for calculating excess luggage charges.
If a customer wishes, they may keep their walker up to the cabin door of the aircraft. Walkers will only be stored in the aircraft cabin if they are of the fully collapsible variety.
Customers exceeding the free allowance (too many pieces, too heavy, etc) will be assessed an applicable excess luggage fee.
Excess charges can be calculated as follows:
|Type of Charge||Restriction||Fee (per item)|
|Excess Piece||Third & subsequent pieces *Accepted on a space available basis||$50|
|Priority Excess Piece||Third & subsequent pieces guaranteed to travel (tagged as "PRIORITY EXCESS" baggage)||$100|
|Overweight||More than 32 kgs (70 lbs) but not over 45 kgs (100 lbs)||$50|
|Oversize||158 cm - 292 cm (60 in - 115 in)||$50|
|Overweight & Oversize||Between 32 kgs (70 lbs) and 45 kgs (100 lbs) AND between 158 cm - 292 cm (60 in - 115 in)||$100|
|Excess Piece & Overweight||Third & subsequent pieces more than 32 kgs (70 lbs) but not over 45 kgs (100 lbs)||$100|
|Excess Piece & Oversize||Third & subsequent pieces with dimensions between 158 cm - 292 cm (60 in - 115 in)||$100|
|Excess Piece & Overweight & Oversize||Third & subsequent pieces weighing between 32 kgs (70 lbs) and 45 kgs (100 lbs) AND with dimensions between 158 cm - 292 cm (60 in - 115 in)||$150|
|Passengers checking any oversize items should be encouraged to arrive at the airport no later than 60 minutes prior to flight departure to allow enough time for the item to be screened before proceeding through security.|
*Rates shown are only valid on Canadian North operated flights. All charges are one-way and will be assessed to the final destination if no voluntary stopover enroute, or to the first point of voluntary stopover.*All charges are subject to applicable GST and provincial taxes.*Any single item that weighs over 45 kgs (100 lbs) must be referred to the local cargo office. Exception - live animals provided that the dimensions of the kennel are within prescribed limits for the applicable aircraft.
With some specific exceptions, as outlined in the governing tariffs, Canadian North is liable for the loss of or damage to customer’s luggage while in the care, custody or control of Canadian North. Our liability is limited as follows:
- Domestic (wholly within Canada)
a. Unchecked - $750.00 CAD *see Exclusions 1 and 2
b. Checked - $750.00 CAD
- International (includes transborder and domestic portions of applicable trips)
a. Unchecked - $660.00 CAD *see Exclusions 1 and 2
b. Checked - $33.00/kg CAD
- Canadian North will not be liable for the loss, damage or delay in delivery of the following items: fragile or perishable articles; Money, Jewellery, Silverware, Negotiable Papers, Securities, Art or other valuables; Spirits, Business Documents, Band/Orchestra Equipment; Household Items; Office Equipment; Cameras/Accessories; or Samples included in passenger’s baggage with or without the knowledge of the carrier.
- Canadian North will not liable for injury, sickness or death of a pet accepted for transportation. The owner assumes all responsibility for compliance with any governmental regulations and/or restrictions.
- Canadian North is not liable for any consequential damages, such as time, wages or business lost as a result of the loss, damage or delay of any baggage. This applies even if the customer has declared a higher value.
At check-in a passenger may declare a higher valuation on their checked luggage than that which is covered by Canadian North’s normal limit of liability. However, we will not accept liability for loss or damage to certain items (noted previously as Exclusions to liability). For these items, the customer should purchase specific insurance coverage from an insurance firm. For all other items, the following may apply: Declared Value - a customer may declare a higher value than that covered under normal liability up to an additional $750.00 CAD/USD. The maximum declared value may not exceed $1500.00 CAD/USD per customer on domestic flights ($750.00 normal liability plus $750.00 purchased excess valuation).
Excess Valuation - if a customer wishes to declare a higher valuation for luggage than that normally provided by a carrier, an excess valuation charge is to be declared. The charges for domestic travel are .50 per $100.00 CAD of extra value or a fraction thereof (not subject to GST). The maximum declared value may not exceed the amounts noted above.
Air Canada Luggage Transfer
Fly Canadian North to connect with Air Canada flights across the country and beyond Edmonton and Ottawa and your checked luggage will be automatically transferred to your final destination. You avoid the hassle of checking it twice. Please present both itineraries for proof of continued travel when you check-in.
When traveling on an itinerary that includes a Calm Air codeshare flight (a Canadian North flight number on an aircraft operated by Calm Air) the checked luggage allowance of the operating airline may apply.
Please review Calm Air's baggage policy if your itinerary includes a flight operated by Calm Air, even if it has a Canadian North flight number.
Starting December 31, 2012, all cargo being shipped on flights from or through airports with passenger screening will be required to undergo screening if the shipper is not registered with Transport Canada.
Now book your Canadian North flights and WestJet connections all on one ticket! Check-in online all the way through and pick-up your luggage at your final destination. Connecting travel made easy!