Checking In

Important Security Information

According to Transport Canada’s regulations, as of June 18, 2007, passengers are required to show government issued picture identification or two pieces of government issued non-picture identification. One piece must include date of birth and gender. Passengers 18 and older without acceptable identification will not be allowed to travel.

For more information visit the Transport Canada Passenger Protect web site.

Carrying Liquids and Gels

For detailed information on security measures concerning carrying liquids, gels and aerosols, please go to Transport Canada's website.

Check-in Cut-off Times

If your flight requires pre-screening, Canadian North check-in counters will be closed 30 minutes prior to departure so we can get your flight out on time.

Please note: This does not apply to flights departing from Cambridge Bay, Rankin Inlet, Norman Wells and Inuvik.

Getting Checked In

  • With the introduction of electronic ticketing you will be asked for proper picture ID at check-in. If you are travelling on to the United States or abroad, be sure to have your Passport and any other required documentation.
  • Verify your ticket type (paper or electronic) and ensure that if it is a paper ticket, you do not throw the return portion out by mistake!
  • Check-in at least one hour before your flight is scheduled to depart.
  • Ensure that your carry-on and checked baggage does not exceed the allowable maximums (size, weight, or number).
  • If you have any special needs, be sure to advise Canadian North of your requirements at least 24 hours prior to departure.
  • Make sure that you have identification on all your baggage.

Security

In response to increased security measures, we ask that the following preparations are made to help ease security line-ups:

  • Remove all coats, jackets, etc.
  • Have electronic devices ready for inspection (i.e. laptop computers, portable stereos, cameras, cell phones)
  • Empty all contents from your pockets
  • Ensure knives, razor blades and all sharp items are packed in your checked luggage
  • For safety and security reasons, certain items are not permitted in checked and/or carry-on baggage. Please check out the list of items not permitted.

Codeshare

Calm Air

Passengers that have a codeshare flight operated by Calm Air in their itinerary should be aware of a few differences upon checking in. 

Passengers originating onto a Canadian North flight connecting onto a Calm Air operated flight will receive boarding passes for all flights and luggage will be tagged to their final destination however they will be required to re-claim their luggage at the Rankin Inlet airport and bring them to the Calm Air counter to be weighed.

Passengers originating onto a Calm Air operated flight connecting onto a Canadian North flight will only receive boarding passes for the Calm Air operated flight and luggage will be tagged to the Rankin Inlet airport. Passengers will need to re-claim their luggage and check-in at the Canadian North counter.