Onboard Oxygen

Oxygen Needs
Although Canadian North does not provide oxygen on board, we accept certain gaseous oxygen and portable oxygen concentrators on board. We also can supply a portable oxygen concentrator with adequate notice and medical clearance. We strongly recommend that you provide the Canadian North MEDA desk with a minimum notice of 48 hours prior to travel, as medical forms are required and there are restrictions and conditions that must be met. Canadian North will make a reasonable effort to accommodate any requests made within this time frame.

Requirements for Gaseous Oxygen Cylinder Acceptance

  • Canadian North will permit a maximum of two (2) oxygen cylinders in the cabin of all aircraft on domestic flights ONLY. This may include two (2) passengers with one (1) cylinder each or one (1) passenger with two (2) cylinders.
  • Cylinders must be an accepted model below and can NOT exceed the following dimensions:
Model Size
Dimensions
Maximum
Weight Allowance
M-6 30.5 cm long x 9 cm. wide
(12 in long x 3.5 in. wide)
5 kg (11 lbs)
D
M-15
MD-15
41.9 cm long* x 11.5 cm wide
(16.5 in long* x 4.5 in wide)
*Max length of cylinder with a regulator must be under 55.8cm/22inches
5 kg (11 lbs)
  • Cylinders MUST be free of cracks, defects and visible damage.
  • Cylinders MUST be fitted with a permanent, securely connected regulator. EACH cylinder MUST have its own regulator as they are not permitted to be changed during a flight. Cylinders without a permanent regulator can NOT be accepted for safety reasons.
  • Cylinder must have a tag/label/letter of certification that indicates the equipment has been maintained by a Canadian supplier (e.g. Vitalaire) and has been hydrostatic tested.
  • The cylinder gauge cannot exceed the rated cylinder pressure and the cylinder must conform to Transportation of Dangerous Goods regulations.
  • Passengers must be trained in the operation of their oxygen cylinder or travel with a personal attendant for assistance.

Advance Medical approval:
An Incapacitated Declaration form (T-43 form) must be signed by your licensed physician or health care provider and submitted to the Canadian North MEDA desk at least 48 hours in advance of your travel.

Accepted Portable Oxygen Concentrators (POCs):
Only the following models of Portable Oxygen Concentrators (POCs) are accepted as sources of medical oxygen for customers requiring supplemental oxygen during flight. POCs must have a label of compliance stating the POC is approved for use on board an aircraft or they must bear a label of compliance that they have been tested in accordance with Section 21, Category M, of RTCA/DO-160E (or later versions). The following POCs are permitted on Canadian North flights as part of carry-on allowance providing they do not exceed carry-on size or weight restrictions:

  • AirSep Focus
  • AirSep FreeStyle / AirSep Freestyle 5
  • AirSep LifeStyle
  • Delphi RS-00400 (EVO Central Air)
  • DeVilbiss iGo
  • Inogen One* / Inogen One G2 / Inogen One G3
  • Inova Labs LifeChoice / LifeChoice Activox
  • International Biophysics LifeChoice
  • Invacare Solo 2/Invacare XPO2
  • Oxlife LLC Independence
  • Oxus RS-00400
  • Precision Medical EasyPulse
  • Respironics EverGo/Respironics SimplyGo
  • SeQual Eclipse
  • Sequal SAROS

* Canadian North is able to supply an Inogen brand POC for your travel. You must provide at least 48 hours advance notice and obtain medical approval before travel departure as detailed below.

Requirements for Acceptance of POCs:

  • An Incapacitated Declaration form and a Portable Oxygen Concentrator form must be provided to both the customer service agent at time of check-in and the flight attendant at time of boarding. The passenger needs to retain the forms as they can be used for future travel requirements up to a year from the date of issue by the physician or health care professional.
  • POCs and their accessories must be stowed under the seat in front of the passenger or in an overhead bin when not in use.
  • Passengers using a POC during flight will be seated in a location where the equipment will not restrict access to any aisle or exit or to safety or emergency equipment
  • Passengers must be knowledgeable in the operation of their POC including how to troubleshoot alarms and are advised to travel with the operator’s manual.
  • Passengers must have the cognitive and sensory capacity to detect any alarm indications and be capable to respond to operational problems or travel with a personal attendant who is trained.
  • POCs may not cause interference with the electrical navigation or communication equipment on board the aircraft.

Advance Medical approval:

If you wish to travel with an approved POC, you must provide at least 48 hours advance notice and provide a completed Incapacitated Declaration form (T-43 form) and a Portable Oxygen Concentrator Medical Verification form. Both forms must be completed by a licensed physician or health professional (e.g. respiratory therapist) and submitted in advance to the Canadian North Medical Desk. The medical forms are valid for one year from the date of the physician or health professional’s signature.

Contact the Canadian North Medical Assistance Desk:

Phone:
1-800-661-1505 (Toll-free Canada) - ask for Meda Desk
1-506-547-7065 (long distance charges apply outside of New Brunswick)

Fax/E-mail:
1-866-437-5381 (Toll-free Canada)
reservations@canadiannorth.com

Hours of operation (Mountain Time):
Monday to Friday: 5am to 8pm
Saturday and Sunday: 730am to 4pm

Batteries:

  • As power supply is not available in the aircraft to power your POC during flight or to recharge batteries, please ensure you have adequate battery power for 1.5 times your total travel time as per your individual oxygen requirements. Please take into consideration your flow rate, the time in airports before and after your flight and between any connections, the time in the air and any unexpected travel delays.
  • A maximum of 2 extra lithium batteries are permitted but ONLY as carry-on baggage. They must be properly packaged in a protective pouch or their original retail packaging to ensure protection from short circuits and physical damage. Any exposed terminals must be taped over. POCs not intended for use in flight must have the battery removed and packaged separately.

Prohibited Oxygen:
The following types of oxygen are not accepted as checked baggage:
Personal oxygen cylinders or portable oxygen concentrators

The following types of oxygen are not accepted in checked or carry-on baggage:

  • Canned oxygen (also known as canned, recreational or flavoured oxygen)
  • Personal medical oxygen devices that utilize liquid oxygen
  • Chemical oxygen generators
  • Note: These devices are also prohibited on one's person.

Connecting to other Airlines:
If you are connecting to another airline (s) please ensure you call that carrier in advance to make arrangements for your oxygen needs and verify what their oxygen acceptance policies are as they could vary from Canadian North's.