Customer Care

If you require assistance prior to commencing or during your travel, please contact your Travel Agent, Canadian North Reservations or your local airport.

Luggage Services

For lost or damaged luggage enquiries, please click here for local airport numbers, or for our Central Luggage Services number.

Ticket Receipts and Credit Card Billing Enquiries

If you booked through a travel agent or travel coordinator, please contact them directly. For bookings online with Canadian North , or through out call centre please click here.

Feedback or Other Enquiries

For assistance with other items, or to provide us with feedback after you have completed your travel, please email us at customercare@canadiannorth.com.