Up Here - January/February 2007

Up Here - January/February 2007

Up Here: Explore Canada's Far North is a magazine about the people, the land and the stories of the North. To learn more, visitwww.uphere.ca.

Scroll down to read the articles in the latest issue of Canadian North's official in-flight magazine, now online.

Enjoy Aurora Concierge

Canadian North’s Aurora Concierge program caters to the frequent traveller and is available to anyone who makes at least 10 return trips on Canadian North each year. To qualify for next year, trips should be taken between November 1, 2006 and October 31, 2007.

Our members enjoy benefits such as special Aeroplan seat availability, additional baggage allowance, complimentary inflight beverages, priority check-in at several of our airports, and priority boarding. In 2006 we were pleased to add access to the Fly-Thru expedited security line in Edmonton to our list of benefits.

Our members tell us the Aurora Concierge program is a highlight of their frequent travel. Here’s what some of them had to say recently.

Canadian North’s customer service is always superb. This loyalty program is another great way they show their commitment to go the extra mile. My Aurora Concierge membership makes the whole flying experience more pleasant and simpler.

I often need to carry extra valuables for my work and I’m grateful for the opportunity to take a third piece of luggage for free. Every time I fly out of Edmonton the Fly-Thru line saves me time. I fly throughout the north so often and it’s nice to be recognized through this program.
Marty Swager, Explore Data

The Aurora Concierge program has a person dedicated to assisting members with ticket changes and to provide helpful and speedy personal assistance. When I call the Aurora Concierge phone number, I’m greeted by someone who knows my name and my travel needs. I have greatly appreciated this service along with so many of the other benefits of Aurora Concierge and I would recommend it to any of my colleagues. I often notice that my bags come off the planes earlier too!
Murray Slezak, Shell Canada

Canadian North is first on my list when choosing an airline. I find their staff (at the check-in counter, on flights or in their corporate offices) always have time for me and go to extra lengths to ensure my travel needs are met. They bring a true northern perspective to their client service. It is a warm welcome when checking in or boarding a plane to be recognized and feel valued. I look forward to “catching up” with many of the staff.

Through the Aurora Concierge program they have broken down many barriers to the inconveniences associated with connecting to other airlines, line ups and additional baggage needs. I believe Canadian North is responding more to northern client needs than to the mere competition out there.

And lastly, it feels great to have my loyalty valued through the additional benefits provided by Aurora Concierge. I see the Aurora Concierge distinction as a "thank you" for flying with us, but truly believe that with or without it – I would still choose you.
Sandra Turner, Canadian Mortgage and Housing Corporation, NWT

Our standard class of service, Aurora Class – provides an inflight experience second to none. Enjoy! If you think you might have qualified for the Aurora Concierge program already please call (867) 669-4044.

Santa Visits the North

In December, Santa Claus travelled on Canadian North’s flights to our northern communities for a pre-Christmas visit with over 3,500 children. Each child had a chance to share their Christmas wishes with Santa and received a bag of treats donated by Canadian North and their suppliers. Canadian North also provided apples for each child in support of Food First’s program to support healthy eating among children in the north. Canadian North is proud to spread Christmas cheer among the children of the north each year.

Canadian North Cargo


Canadian North offers comprehensive cargo service throughout both northern and southern Canada quickly and efficiently with our dedicated northern services and competitive rates with our partners in southern Canada.

A Service for Every Shipment

Choose from three levels of service to meet every shipment need:

  • GAD – Guaranteed Cargo. Our premium service for time-sensitive shipments where your cargo travels on the specific flight you book.
  • EXP – Express Cargo. Door-to-door service includes pick-up and delivery between all our service points for maximum convenience.
  • GCR – General Service. For fast, economical shipment service. Canadian North Cargo also offers special specific commodity rates (perishables, food stuffs, etc.) on request, competitive, high volume shipper rates and Canada-wide pick-up and delivery services.

One Call Does it All

Call Canadian North Cargo toll-free 1-866-663-2223 for pick-up and delivery and complete cargo information or visit our Cargo section for more information.

Canadian North Cargo Sales

For more information contact Mike Lang at 867-669-4031 or mlang@canadiannorth.com.

Track and Trace

Do you have a cargo account with Canadian North? Want to keep track of all the cargo shipments you have on the go? Contact Canadian North to set up a profile for you. Call 1-867-669-4031 today or visit Track and Trace online.